faq

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS •

Please note the following important information:


The images displayed are for illustration purposes only and may not accurately represent the final product.

Once an order is placed, all sales are final. Please carefully review your order before completing your purchase.

If you have any questions about our products, services, or ordering process, please do not hesitate to contact us before placing your order. You can email us directly on letters@theartistbullpen.com.


Processing & Details:


Each commissioned artwork is meticulously crafted by our talented artists, ensuring that your piece is truly one-of-a-kind. Please allow up to 12 months for the completion of your masterpiece.

Due to the nature of our custom-made products, artist schedules, and unforeseen circumstances, delays in turnaround times may occur. We appreciate your understanding and patience as we work to deliver exceptional artwork.

If you have any questions or concerns regarding your order, please feel free to contact us and not the artist. We are always here to help and ensure that your experience with us is nothing short of exceptional.


Copyright Notice:

All commissioned artwork is intended for private use only. If you wish to use your artwork for commercial purposes, please contact us for further information before making an order. 

Thank you for choosing us! We are committed to exceeding your expectations and providing you with an exceptional experience.